Support

I forgot my password

On the sign-in screen, tap Forgot password? and enter your account email. We'll send a reset link from [email protected] — check your spam folder if it doesn't arrive within a few minutes.

How do I delete my account?

In the game, go to Settings ▸ Account ▸ Delete Account. You'll confirm your password, and your account and synced data are removed from our servers. See the privacy policy for details on what deletion covers.

Purchases

Gem purchases are currently available on the web version only, processed securely by Stripe. The mobile app does not offer purchases at this time. If a web purchase didn't arrive, email us with the address on your account and roughly when you bought it — we can check the transaction and make it right.

Reporting a bug

Email us a description of what happened, and include if you can:

• Your platform (web browser, or iPhone model) and, on web, which browser.
• What you were doing when it happened (e.g. mid-battle, opening a pack).
• A screenshot, if the problem is visible.

Reporting a player

You can report or block a player directly from their profile or from a direct message. Blocking takes effect immediately. Reports are reviewed, and repeated abuse leads to account action.

Beta testing (TestFlight)

If you're playing an early build through Apple TestFlight, you can send feedback directly from TestFlight (take a screenshot, then tap Share Beta Feedback) — or just email us like everyone else. Beta builds may reset or change without notice.